keyword: Dan Montano, user experience design, information architect
I copied this diagram from a book called:
In my opinion, all libraries should own a copy of this great book,
or even better, all colleges should offer a class that covers the
material within it.
The book was edited by Murianne Adams, Warren J. Blumenfeld, Rosie
Castaeda, Heather W. Hackman, Madeline L. Peterms. Ximena Zuñiga.
Routledge, NYC, 2000.