Tim Hurson wrote a book called Think Better. I wrote down some quotes:
“Productive thinking is the kind of thinking that leads to new ideas.”
“Productive thinking requires us not to rush to answers but to hang back, to keep questioning even when the answers seem obvious.” p60
“One of the characteristics of productive thinkers is their ability to resist the urge to answer, the urge to know.” “They understand that settling on an answer may be the same as settling for an answer.”
“Staying in the question means being ok with the ambiguous. Being ok with ambiguity means being open to the possible.” p56
“In my experience, one of the most common reasons that programs, products and change initiatives don’t work is that the wrong question has been asked.” p147.
Hurson, T. (2008). Think better (your company’s future depends on it– and so does yours) an innovator’s guide to productive thinking. New York: McGraw-Hill.
Keyword: Daniel Montano, Dan Montano, user experience design, information architect